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Customer Service Supervisor SBO SBO Customer Service Full Time 78002BR Job Summary Involves patient, third party, government, physician billing and / or collections activities. Provides for coordinated processes, procedures and systems, customer service delivery models and ensuring compliance with internal policy and external agency regulations. Manages insurance reimburs

Customer Service Supervisor Single Billing Office (SBO) SBO Customer Service Full Time 76556BR Job Summary Supervise the daily operations of the Single Billing Office's operational units. Supervise and oversee the flow of account and information processing to ensure efficient operations, timely resolution of requests and inquiries. Ensure that personnel and operational fu

Key Responsibilities Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards Coordinate efforts to improve the customer retention and client experience at the point of sale Drive compliance to merchandising standards Assess performance by location through audit report Prepare sa

Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Responsibilities may includ